Privacy Policy

Welcome to ZAZA. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, shop our collections, or interact with us online.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely via third-party payment providers)

b) Non-Personal Information

  • Browser type and version

  • IP address

  • Device information

  • Pages visited and time spent on the website

  • Cookies and tracking data

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill your orders

  • Provide customer support

  • Send order confirmations and updates

  • Improve website performance and user experience

  • Send promotional emails (only if you opt in)

  • Prevent fraudulent transactions and ensure website security

3. Payment Security

All payments are processed through secure, third-party payment gateways.
ZAZA does not store or have direct access to your full credit/debit card information.

4. Cookies & Tracking Technologies

We use cookies to:

  • Enhance your browsing experience

  • Remember your preferences

  • Analyze website traffic and performance

  • Deliver relevant advertisements

You may disable cookies in your browser settings; however, this may affect certain website functionalities.

5. Sharing of Information

We do not sell or rent your personal information.

We may share information with:

  • Shipping and logistics partners to deliver your orders

  • Payment service providers

  • Marketing platforms (for email campaigns, if subscribed)

  • Legal authorities if required by law

6. Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, or disclosure.

However, no online transmission can be guaranteed to be 100% secure.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data (where applicable)

  • Opt out of marketing communications at any time

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

9. Changes to This Policy

ZAZA reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date.